Effective Date: July 2025

1. Who We Are

MB Homes Team (“we”, “our”, “us”) is an independent real estate team led by licensed sales representatives Manuel and Ana Bustamante, operating under the legal business name 1000002825 Ontario Inc., and affiliated with Century 21. While we operate under our own brand, we are officially registered real estate professionals with Century 21.

We deliver services through our website mbhomesteam.com and communicate using email addresses associated with century21.ca — this reflects our affiliation with Century 21, and is transparently stated on our website and policies.

2. Information We Collect

We may collect the following types of personal information when you interact with us:

Name, email address, and phone number

Property preferences or transaction details

Communication preferences

Information provided via forms or consultations.

Data collected through website usage (e.g. cookies, device info, location)

3. How We Use Your Information

We use your information to:

Deliver real estate services and support

Schedule property showings and consultations

Send updates, confirmations, and reminders (via email, phone, or SMS)

Create and manage client files

Analyze market activity or service trends

Comply with legal and regulatory requirements

4. Sharing of Information

MB Homes Team (1000002825 Ontario Inc.) values your privacy. We do not sell your personal information. We only share your data with the following parties, and only when necessary for the real estate services we provide:

Licensed professionals directly involved in your transaction (e.g., lawyers, home inspectors, mortgage brokers)

Real estate platforms such as MLS to list, manage, or search properties

Legal or regulatory authorities, only when required by law

If you have opted in to receive SMS messages from us, your phone number and any related information will not be sold, shared, or disclosed to third parties outside of these purposes. Your SMS subscription information is kept strictly confidential and will only be used to communicate with you regarding your inquiries, appointments, or transactions, unless otherwise required by law.

5. SMS/Text Messaging Disclosure

By providing your mobile number through our website, online forms, or in-person communications, you consent to receive SMS/text messages from MB Homes Team regarding:

Appointment confirmations and reminders

Property updates and activity alerts

Important service notifications

Message frequency may vary. Standard message and data rates may apply. You may opt out at any time by replying “STOP.” For assistance, reply “HELP.”

We do not use SMS for unrelated third-party marketing, and your phone number will not be shared or sold for such purposes.

6. Legal Business Name & Domain Disclosure

While our website domain is mbhomesteam.com and our team communicates via century21.ca email addresses, both are officially used in delivering our services.

This setup reflects the fact that MB Homes Team is not an incorporated entity of Century 21, but rather a brand operated by licensed real estate sales representatives affiliated with Century 21, and legally registered as 1000002825 Ontario Inc.

This relationship is clearly disclosed across our website, Terms & Conditions, and Privacy Policy in compliance with A2P 10DLC registration and Canadian real estate regulations.

7. Data Security

We use administrative, technical, and physical safeguards to protect your data. Access is restricted to authorized personnel only, and we regularly monitor for unauthorized access or disclosure.

8. Your Rights

Under PIPEDA, you have the right to:

Access the personal information we hold about you

Request corrections or deletions

Withdraw consent (where applicable)

To exercise these rights, please contact us at the email below.

9. Changes to This Policy

We may update this policy periodically. Significant changes will be posted on our website or sent to you directly. Continued use of our services means you accept the updated policy.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact:

📧 [email protected]
🌐 https://mbhomesteam.com